Shipping Info

We ship from the UK. All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If you need any assistance with your order, please contact enquiries@haypigs.com. We will not be able to make changes to your order once it at shipped.

POSSIBLE SHIPPING DELAYS:

Hi guys, while we are trying our best to dispatch orders promptly and use the most consistent and reliable couriers available to us, we have been experiencing some postal delays. This is due to number of factors including the Covid-19 pandemic, Brexit and global supply chain issues. If you have concerns about meeting a delivery date, please contact us and we’ll see what we can do: enquiries@haypigs.com

Please order early for Christmas!

WORLDWIDE SHIPPING AVAILABLE

UK - £4.95 | Europe - £15 (Approx. €18*) | Rest of the World - £20 (Approx. $28*)

*€ and $ price estimated based on current ex. rates. Shipping cost calculated at Checkout.

UK

Our standard shipping rate to the UK is £4.95.

We offer free UK Shipping on orders over £40 - Discount Code: UK40

Standard Shipping (Royal Mail Tracked 48hr delivery) for £4.95

Transit time: 2-4 working days

Note: This does not apply to garments and bags which will take 7-10 days from the point of ordering and will arrive separately.

Next Day Delivery (Tracked UKMail Courier Service) for £7.95

Transit time: 1 working day (if ordered before 2pm Mon-Fri)

Note: This does not apply to garments and bags which will take 7-10 days from the point of ordering and will arrive separately.

UPDATE: Please note; our next day delivery option is temporarily disabled as we cannot guarantee the service right now. Sorry for an inconvenience caused! Please consider ordering via Amazon Prime if you need a faster service.

Super Saver Delivery (Royal Mail) for £2.99

For orders that only include smaller, lighter items such as calendars, pin badges and pocket mirrors we will apply a special discounted shipping rate. This will automatically be applied at checkout.

Transit time: 2-4 working days

SPECIAL OFFER! Free UK Shipping on orders over £40 - Discount Code: UK40

EU

IMPORTANT UPDATE: We are now IOSS registered which means no more post-Brexit hidden costs.

NEW | We are now IOSS registered which means no more post-Brexit hidden costs.

What does this mean for our friends in the EU?

No more hidden costs on orders under €150. We sell at VAT-inclusive prices.

No additional VAT or handling fee charges to receive your packages.

A speedier service. Once you’ve placed your order, there is nothing more you need to do except wait for your package to arrive.

Please note; Our IOSS registration is only valid on orders under €150. If you order exceeds €150, you will be subject to charges that may include VAT, Import Duties and Disbursement Fees.

European Shipping (Royal Mail Tracked) for £15 (Approx. €18*)

Transit time: Please allow 5-7 working days

Note: This does not apply to garments and bags which will take 10-20 days from the point of ordering and will arrive separately.

(Please note: transit times will vary dependent on where you live.)

European Super Saver Delivery (Royal Mail) for £4.99 (Approx. €6*)

For orders that only include smaller, lighter items such as calendars, pin badges and pocket mirrors we will apply a special discounted shipping rate. This will automatically be applied at checkout.

Transit time: 5-7 working days

Amazon EU

Our products are also available to buy throughout Europe through Amazon. Check out your nearest Amazon website for discounted shipping:  Amazon.de / Amazon.fr / Amazon.es / Amazon.it

HayPigs!® - jetzt auch bei Amazon.de | HayPigs!® - Disponible dès maintenant sur Amazon.fr | HayPigs!® - Disponible desde ahora en Amazon.es

Rest of the World (incl. USA / Canada)

We are also happy to fulfill orders internationally, but please be aware that we cannot be responsible for any customs or tax charges that may be applicable in your country. Please check these out before placing an order!

International Shipping (Royal Mail Tracked) for £20 (Approx. $28*)

Transit time: Please allow at least 7-10 working days

Note: This does not apply to garments and bags which will take 10-20 days from the point of ordering and will arrive separately.

For more information about international delivery, please feel free to contact us at enquiries@haypigs.com and we'll do our best to help! Need the products sooner? Get in touch and we will see what we can do!

Rest Of The World Super Saver Delivery (Royal Mail) for £5.99 (Approx. $8.50*)

For orders that only include smaller, lighter items such as calendars, pin badges and pocket mirrors we will apply a special discounted shipping rate. This will automatically be applied at checkout.

Transit time: 7-10 working days

Amazon.com

Our products are also available to buy in the US through Amazon.com.

Click here to shop Amazon USA.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at enquiries@haypigs.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition. Unfortunately, we cannot take responsibility for the costs of returning the item(s) to us unless your item has arrived faulty or was incorrectly dispatched by us.

In the event that your order arrives damaged in any way, please email us as soon as possible at enquiries@haypigs.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

To read our full Returns Policy, please click here.

If you have any further questions, please don't hesitate to contact us at enquiries@haypigs.com.